Privacy Policy

Last Updated:

At Axis Themes, accessible from https://axisthemes.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information when you:

  • Browse our website
  • Register an account
  • Purchase a product
  • Submit a support ticket or contact us

Types of data we may collect include:

  • Full name
  • Email address
  • Billing address
  • Website URL
  • Payment details (processed via third-party services)
  • IP address
  • Browser and device information

How We Use Your Information

We use the information we collect to:

  • Provide and deliver our WordPress themes
  • Process orders and payments
  • Offer customer support
  • Send updates about your account or products
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Payment Processing

All payment transactions are handled by secure third-party payment gateways (e.g., Stripe, PayPal). We do not store or process your credit card information on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Improve user experience
  • Support functionality like login and shopping cart

You can disable cookies through your browser settings, but some features may not function properly.

Third-Party Tools

We may use trusted third-party services to analyze traffic, process support requests, or send emails. These include:

  • Google Analytics
  • Mailchimp (for newsletters)
  • Help Scout or similar (for support)

These services may collect anonymized data about your usage and behavior.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet-based service can guarantee 100% security.

Your Rights (Under GDPR & Similar Laws)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at this link.

Email Communication

By purchasing a product or subscribing to our newsletter, you may receive occasional emails regarding product updates, promotions, or news.

You can unsubscribe at any time via the link in any email or by contacting us directly.

Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect data from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Your continued use of the site constitutes your acceptance of the updated policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Axis Themes